Thank you for your feedback. We’re sorry to hear that the fit and the covered zipper didn’t work for you this time, especially since you previously had a great experience with our boots.
We completely understand your concerns, and we appreciate you returning the pair so we can take a closer look. If you need any help finding a style that suits your foot shape better, you’re always welcome to contact us at web@copenhagenshoes.com
or +45 2020 0179 (weekdays 9–15).
Kind regards
Copenhagen Shoes